How is my personal data used?

Your personal data is used only to process orders and provide support. It's handled securely under our Privacy Policy.

What data do you store and for how long?

• Order history — stored to process orders and provide support
• Payment method reference — we store a reference only; full card details are never stored, since payments are handled by our payment provider, Stripe

• Support conversations — retained for 24 months

   

How do I delete my data?

1. Email support-lg-orders@email.soundhound.com with your deletion request.
2. Specify that you want the personal data we store for food ordering deleted, including your order history.
3. We'll respond within 30 days.

How do I delete my account?

There's no account tied to your orders, so there's nothing to delete on the account side. To remove the personal data we store from your orders, follow the deletion steps above.

What rights do I have as a California resident?

Under the California Consumer Privacy Act (CCPA), California residents can request:

• Access to their personal data
• Correction of their personal data
• Deletion of their personal data

We respond to requests within 30 days. For any privacy, data, or deletion request, email support-lg-orders@email.soundhound.com.