What should I do if there's a problem with my food quality?

We're sorry your food didn't arrive the way it should. We take food quality seriously, so tell us what happened and we'll look into it.

Email us at support-lg-orders@email.soundhound.com and include:

• Your order details, from your order confirmation or receipt email

• What was wrong, for example: the food arrived cold, undercooked, spilled, or the packaging was damaged or open

• A photo, if possible, showing the problem

If you have a food safety concern, such as a suspected allergen or something in your food that shouldn't be there, say so clearly in your email.

We'll review your report and reply by email.