For SoundHound for Restaurants to start answering phone calls and taking orders, you will need to set up call forwarding via your carrier. 

• • For restaurants using Verizon:
    • Dial *72 or rotary dial 1.1.7.2 to activate call forwarding, when you hear two short tones. 
    • At the tone, dial the telephone number where you want your calls forwarded to; when the call is answered, the feature has been activated. 
    • If the line is busy, you must call the number again; after the call is answered, you will hear two short tones telling you that call forwarding is activated, now hang up. 
    • See more instructions

• • For restaurants using AT&T: ​​
    • Dial *72 or 72# and listen for dial tone.
    • Enter the number where you wish to forward calls.
    • Long distance numbers: Enter 1 plus the 10-digit phone number. For example, 1+ 3-digit area code + 7-digit phone number.
    • Numbers that are not long distance but require an area code: Enter the 7-digit phone number. For example, 3-digit area code + 7-digit phone number.
    • Local calls not requiring an area code: Enter only the 7-digit phone number.
    • Wait for the confirmation tone. After the confirmation tone, the system will automatically place a call to the number to which calls will be forwarded. If the forward-to party answers the call, the feature is activated. 
    • See more instructions

• • For restaurants using Comcast:
    • Pick up your Comcast phone and listen for the dial tone.
    • Press *72 and wait for the confirmation tone.
    • Enter the phone number where you want your calls to be forwarded.
    • Wait for the confirmation tone and then hang up.
    • Note:  To cancel call forwarding, pick up your Comcast phone and listen for the dial tone. Press *73 and wait for the confirmation tone. Hang up.

• • Alternatively, you can set up call forwarding through your Comcast account online:

• • • Log in to your Comcast account.
    • Click on the Voice tab.
    • Select Call Forwarding from the menu.
    • Follow the prompts to enter the phone number where you want your calls to be forwarded
    • Note: To cancel call forwarding through your online account, simply log in and follow the same steps, but select the option to turn off call forwarding instead.

• • For restaurants using Spectrum:
    • Pick up your phone and listen for a dial tone.
    • Dial *72 on your phone's keypad. This will activate the call-forwarding feature.
    • Listen for a second dial tone, then enter the phone number you want to forward your calls to.
    • Once you have entered the number, wait for a confirmation tone or message.
    • Hang up your phone. All incoming calls will now be forwarded to the number you entered.
    • Note: To turn off call forwarding, simply dial *73 on your phone's keypad and listen for a confirmation tone or message.
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  • For restaurants using Google Voice:

    • Go to the Google Voice website and sign in to your account.

    • Click on the gear icon in the upper right-hand corner of the screen, and then select "Settings" from the drop-down menu.

    • Click on the "Calls" tab.

    • Scroll down to the "Call forwarding" section and click on the "Add a forwarding phone" button.

       

       

    • Enter the phone number where you want to forward your calls, and then click on the "Send code" button.

    • Google Voice will send a verification code to the phone number you entered. Enter the code in the verification box on the Google Voice website and click "Verify."

    • Once your phone number is verified, you can select when calls should be forwarded to that number. You can choose to have all calls forwarded, or you can set up rules for when certain callers or groups of callers should be forwarded.

    • Click on the "Save changes" button to save your settings.

    • Note: That's it! Your calls will now be forwarded to the phone number you specified in Google Voice.

       

       

• • For restaurants using Sonic:

    • Dial the call forwarding activation code: Pick up your Sonic landline phone and dial the activation code provided by Sonic. Typically, the code is *72 followed by the phone number where you want your calls to be forwarded.

    • Wait for confirmation: After dialing the activation code, you should hear a confirmation tone or message indicating that call forwarding has been activated.

    • Test call forwarding: To ensure that call forwarding is working correctly, use a different phone or a mobile phone to call your Sonic landline number. The call should be automatically forwarded to the designated phone number.

    • Deactivate call forwarding: If you want to disable call forwarding, dial the deactivation code provided by Sonic. This code is usually *73 followed by the Sonic landline phone number.

    • Note: It's important to note that the specific call-forwarding process may vary depending on the features and options provided by Sonic. If you encounter any difficulties or need further assistance, it's recommended to reach out to Sonic customer support directly for accurate instructions tailored to your specific service plan.

• • For restaurants using Cox:

    • Ensure you have Cox Digital Telephone service: Call forwarding is a feature provided by Cox Communications for their digital telephone service. Make sure you have an active Cox Digital Telephone account.

    • Identify the call forwarding code: Cox Communications may have specific codes or key combinations to activate and deactivate call forwarding. Contact Cox customer support or refer to their website to obtain the correct code for your area.

    • Pick up your Cox telephone: Lift the receiver or press the "Talk" or "Answer" button on your Cox telephone to get a dial tone.

    • Enter the call forwarding activation code: Dial the code provided by Cox for call forwarding. It could be something like *72 or a different sequence of numbers. Enter the code followed by the phone number where you want your calls to be forwarded.

      • For example, if the activation code is *72 and you want to forward calls to the number 123-456-7890, you would dial *721234567890.

• • • Wait for confirmation: After entering the code and phone number, you should hear a confirmation tone or a recorded message confirming that call forwarding has been activated. You can hang up the phone once you hear this confirmation.

      • Note: If you don't hear a confirmation tone, there may be an issue with the activation process. You can contact Cox customer support for assistance.

• • • Test call forwarding: To ensure call forwarding is set up correctly, use a different phone to call your Cox telephone number. The call should be automatically forwarded to the designated phone number you specified earlier.

    • Disable call forwarding: If you want to disable call forwarding, pick up your Cox telephone and dial the deactivation code provided by Cox. It could be something like *73 or another specific code. Enter the code and listen for the confirmation tone or message indicating that call forwarding has been disabled.

    • Note: Remember that specific call forwarding instructions may vary depending on your location and the services provided by Cox Communications. If you encounter any issues or need further assistance, it's recommended to reach out to Cox customer support for personalized guidance.

• • For restaurants using Blueline Telecom:

    • Contact Blueline Telecom: Reach out to Blueline Telecom's customer support or visit their website to get the specific instructions and requirements for call forwarding. You may need to provide account information or verify your identity for security purposes.

    • Understand call forwarding options: Blueline Telecom may offer different types of call forwarding services, such as unconditional call forwarding, busy call forwarding, or no-answer call forwarding. Determine which type of call forwarding you want to set up based on your needs.

    • Unconditional call forwarding: If you want all incoming calls to be forwarded regardless of whether your phone is busy or unanswered, you can set up unconditional call forwarding. Blueline Telecom will provide you with the necessary instructions to activate this feature. It typically involves dialing a specific code on your phone, followed by the forwarding number.

    • Busy call forwarding: If you want calls to be forwarded only when your phone line is busy, Blueline Telecom will provide instructions on how to enable this feature. It might involve dialing a specific code on your phone, followed by the forwarding number.

    • No-answer call forwarding: If you want calls to be forwarded only when you don't answer within a certain number of rings, you can set up no-answer call forwarding. Blueline Telecom will guide you on how to activate this feature, which usually involves dialing a code on your phone, followed by the forwarding number and the desired ring count.

    • Verify call forwarding: After following the provided instructions, make a test call to your phone number to ensure that the call is being forwarded to the designated number correctly.

    • Adjust or disable call forwarding: If you wish to modify the call forwarding settings or disable it altogether, contact Blueline Telecom's customer support or follow their instructions to make the necessary changes.

    • Note: Remember that the specific steps and codes for call forwarding with Blueline Telecom may vary, so it's important to consult their documentation or reach out to their customer support for accurate instructions tailored to your account.

      
      From Blueline: Forwarding Calls – You can from your extension set-up calls to forward to other extensions or outside lines. To enable call forwarding, press Forward from Home or Lines view. Select the forwarding type to enable, enter a forwarding number, and press Enable. To disable call forwarding, press Forward from Home or Lines view, select the forwarding type to disable, and press Disable. Once you are given access to a user portal for your extension or if you are the administrator you can have rules that control forwarding like time frames, ringing multiple places at the same time, and more. We will have a blog post all about forwarding and routing options and how to control them.

• • For restaurants using Optimun Cable Plus:

    • Determine the type of call forwarding available: Optimum Cable Plus may offer different call forwarding options, such as unconditional call forwarding, busy call forwarding, or no-answer call forwarding. Make sure you know which type of call forwarding you want to set up.

    • Access your Optimum Cable Plus account: Log in to your Optimum Cable Plus account using your credentials. This can usually be done through the Optimum website or app.

    • Navigate to the call forwarding settings: Once logged in, find the settings or preferences section for call forwarding. Look for a tab or menu option related to phone services or call settings.

    • Enable call forwarding: Select the appropriate call forwarding option based on your needs (unconditional, busy, or no answer). Follow the prompts to enable call forwarding.

    • Enter the forwarding number: You will be prompted to enter the phone number to which you want your calls forwarded. Enter the desired phone number carefully, ensuring that it is accurate.

    • Save your settings: After entering the forwarding number, save your settings to activate call forwarding. The system should confirm that call forwarding is now enabled.

    • Test the call forwarding: Make a test call to your Optimum Cable Plus phone number from another phone. The call should be automatically forwarded to the designated forwarding number.

    • Adjust or disable call forwarding (if needed): If you want to make changes to your call forwarding settings or disable call forwarding altogether, revisit the call forwarding section in your Optimum Cable Plus account and make the necessary adjustments.

    • Note: It's worth noting that the exact steps and options may vary depending on the specific interface and features provided by Optimum Cable Plus. If you encounter any difficulties or have questions, it's recommended to consult Optimum customer support or refer to their documentation for detailed instructions.

• • For restaurants using Ooma

    • Ensure that you have an active Ooma account and access to the Ooma online account portal.

    • Log in to your Ooma online account portal using your account credentials.

    • Once logged in, navigate to the "Preferences" or "Settings" section of your Ooma account.

    • Look for the "Call Forwarding" or "Call Settings" option within the preferences or settings menu. Click on it to proceed.

    • In the call forwarding settings, you will typically find options to enable or disable call forwarding, as well as specify the forwarding number and other related settings.

    • Enable call forwarding by toggling the appropriate switch or checkbox.

    • Enter the phone number to which you want calls forwarded in the designated field. Ensure that you enter the number correctly, including the country and area code if necessary.

    • Configure any additional settings or options available, such as specifying the conditions under which call forwarding should occur (e.g., all calls, busy, unanswered, etc.), or setting the number of rings before forwarding.

    • Save your changes or apply the call forwarding settings.

    • Test the call forwarding feature by making a test call to your Ooma number from another phone. The call should be redirected to the forwarding number you specified.

    • Note: The exact steps and terminology may vary slightly depending on the specific version of Ooma or the user interface design. If you encounter any difficulties, it is recommended to consult the Ooma support documentation or reach out to their customer support for further assistance.

       

• • For restaurants using H20 Wireless:
    • Dial *21 from your H2O Wireless phone and press the call button.
    • Enter the 10-digit phone number to which you want your calls to be forwarded, followed by the pound (#) key.
    • Press the call button again to confirm the call forwarding setup.
    • To verify that call forwarding has been set up, dial *#21# from your H2O Wireless phone and press the call button. You should see the phone number where calls will be forwarded to.
    • Note: Call forwarding may incur additional charges depending on your H2O Wireless plan. Please check with H2O Wireless customer service for more information.

• • For restaurants using Ring Central:
    •  Log in to your RingCentral account.
    • Click on the Settings icon in the top-right corner of the screen.
    • Click on the Call Handling & Forwarding option in the left-hand menu.
    • Under the Call Forwarding section, click on the Add Rule button.
    • Select the forwarding type you want to use (i.e., Forward all calls or Forward calls when busy).
    • Enter the forwarding number where you want your calls to be forwarded.
    • If desired, you can also choose to enable advanced options such as forwarding voicemail messages or specifying the times when the rule should be active.
    • Click the Save button to save your forwarding rule.
    • Note: Once you have set up call forwarding, any calls to your RingCentral number will be forwarded to the number you specified. You can also modify or remove call forwarding rules at any time by accessing the Call Handling & Forwarding settings in your RingCentral account.