What payment methods are accepted?
We accept major credit and debit cards — Visa, Mastercard, and American Express — plus Apple Pay and Google Pay where available. All payments are processed securely through Stripe, our payment provider.
Is it safe to add my payment method?
Yes. All payments are processed securely through our Stripe payment provider. We do not store your full card details.
When am I charged for my order?
Payment is processed at the time you confirm your order payment.
What is the service fee?
A service fee may apply to cover platform and processing costs. This fee is always displayed before you confirm your order.
Where can I find my receipt?
Receipts are sent to your registered email address after order placement.
I did not receive my receipt
Check your spam or junk folder first — receipts sometimes land there. You can also view your receipts in Order Details. If it's still missing, say "Help" in the food ordering app, or email us at support-voiceorder@soundhound.com.