Article 1: Data Privacy & Your Rights

For any privacy, data, or deletion request, contact our support team at support-voiceorder@soundhound.com.

How is my personal data used?
Your personal data is used only to process orders and provide support. It is handled securely in accordance with our privacy policy [link].

What data do you store and for how long?
We store your order history, and a reference to your payment method (your full card details are not stored — they are handled by our payment provider). Dialog recordings are retained for 90 days for quality and safety review. Support conversations are retained for 24 months.

What rights do I have as a California resident?
Under the California Consumer Privacy Act (CCPA), California residents have the right to request access to, correction of, and deletion of their personal data. To submit a request, contact our support team. We respond within 30 days.

How do I delete my data?
You can request deletion of the personal data we store for food ordering — including order history and voice recordings — by contacting our support team. We respond to deletion requests within 30 days. California residents have additional rights under CCPA.