For any account update, technical issue, or general support request, contact our support team at support-voiceorder@soundhound.com, or describe your issue to your in-car voice assistant, available 24/7.

How do I update my phone number?
Your phone number is tied to your vehicle's main account. You'll need to update it there. If you have a privacy or data request instead, please contact our support team.

How do I update my email address or name?
Your email address and name are tied to your vehicle's main account. You'll need to update them there. If you have a privacy or data request instead, please contact our support team.

How do I delete my account?
The food ordering account is associated with your vehicle, not a separate food ordering application, so it cannot be deleted from here. To delete personal data we store for food ordering, see the data deletion question in Data Privacy & Your Rights.

The app has a bug or is crashing
Report any technical issues to our support team with a brief description of the problem.

The voice assistant is not responding
If the voice assistant is unresponsive or not completing your order, contact our support team directly.

I cannot complete my order in the app
If a technical issue is preventing you from placing an order, contact our support team for assistance.

How do I contact customer support?
You can describe your issue to your in-car voice assistant. Alternatively, you can open Contact Support from your Order receipt email, or email us directly.