Why was my payment declined?

This usually happens when your bank or card issuer blocks the transaction for security or account reasons.

What do I do if my payment is declined?

1. Check that your card has sufficient funds.
2. Check that your card details are entered correctly.
3. If it still doesn't go through, email support-lg-orders@email.soundhound.com.

Where can I find my receipt?

Receipts are sent to the email address you provided when you placed your order.

I did not receive my receipt

1. Check your spam or junk folder first.
2. If it's still missing, email support-lg-orders@email.soundhound.com.