Can I get a refund?

Yes. Partial or full refunds are available if:

• Items are missing
• Items are incorrect
• Your order wasn't received

How do I request a refund?

1. Email support-lg-orders@email.soundhound.com.
2. Include your order details and a description of the issue.
3. Our team will review and process it.

How long does a refund take?

Refunds are issued to your original payment method and may take 5 to 10 business days to appear, depending on your bank.

I was charged twice for an order

1. Email support-lg-orders@email.soundhound.com.
2. Include your order details.
3. We'll review and resolve it as quickly as possible.