If your issue is related to a voice assistant error or doesn't fit the categories above, our support team is here to help. You can report it directly through your in-car voice assistant, or submit a request via Help Center to support-voiceorder@soundhound.com. Our team will review your case and respond.

The voice assistant placed the wrong order
If the voice assistant misunderstood your request and placed an order that doesn't match what you asked for, report it through your in-car voice assistant or contact support directly via Help Center. Our team will review the order and process a refund.

I was directed to the wrong restaurant
If the directions or pickup location took you to the wrong place, report it through your in-car voice assistant or contact support directly via Help Center. Our team will review and respond.

My issue is not listed here
You can describe your issue to your in-car voice assistant and it will route your request via Help Center to our support team. Alternatively, contact us directly at support-voiceorder@soundhound.com and we will do our best to help.